AUSTRALIA

 

We post Once a day via Australia Post's EParcel System. Orders are shipped Monday through to Friday. (Excluding Australian Public Holidays)

You will receive an email to tell you when your items have been shipped. Please check your spam or trash folders if you haven’t received this email.

Delivery times are provided by Australia Post. They are approximate only as orders may take a day or two longer if you do not live in a metropolitan area.

Lipstick Republic only sends parcels via eParcel. For security reasons we are unable to arrange pick up or personal drop off's.  Orders are to be placed on our website only with payment options being strictly Credit Card or PayPal. Sorry No Cash Sales. 

 Australia Post eParcel

This is a completely comprehensive tracking service which will provide you email updates when your order has been scanned at all check points, when you subscribe (via their website) for tracking information.

EParcel packages are delivered to your door and someone does need to be home to sign for them. If no one is home at the time of delivery your package will be taken to your nearest post office and a note for collection will be placed in your letter box.

 

ESTIMATED DELIVERY TIME

VICTORIA 2-5 BUSINESS DAYS
SOUTH AUSTRALIA 2-5 BUSINESS DAYS
NEW SOUTH WALES 2-5 BUSINESS DAYS 
AUSTRALIAN CAPITAL TERRITORY 2-5 BUSINESS DAYS
QUEENSLAND 2-5 BUSINESS DAYS
NORTHER TERRITORY 5-8 BUSINESS DAYS
WESTERN AUSTRALIA 5-8 BUSINESS DAYS
TASMANIA 3-7 BUSINESS DAYS

*Delivery times are to be used as a guide only. These time frames exclude Australian National Public Holidays.

 

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CHARGES

AUSTRALIA - Standard shipping costs are a flat rate $10.00 Australia Wide for eParcel Signature Delivery. Spend $95.00 or more (after discounts) and we will send your parcel via our Standard eParcel Shipping for Free! There is also a Express Post option for $13.00 (Express Post is not included with the free delivery promotion)

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WHAT IF MY DELIVERY HASN'T ARRIVED?

  • The first thing to do is enter the tracking number you received in your confirmation email from Lipstick Republic at http://auspost.com.au/track/ for international countries, you can use your own countries postal tracking website when the parcel has left Australia.
  • Next check at your local Post Office. Most of the time Australia Post will leave a card in your mail box if you aren't home to receive your parcel, however sometimes they neglect to do so.  So it is still worth a check at your local Post Office. 
  • If your items still haven’t arrived contact us via our contact page. Please include your full name, delivery address and order number when you are making a inquiry.

RETURNS? CLICK HERE